Appointments & enquiries

You would like new symptoms assessed, want to discuss a finding or need to know how treatment already recommended will continue. Perhaps you simply need administrative information and would prefer not to come to the practice unnecessarily. Here you can find ways to access OrthoCoast in Wolgast. Describe your concern as you experience it. You do not need to know the appropriate diagnosis or feel confident with medical terminology. What matters is what you want to clarify and whether your symptoms are new or have changed.

If symptoms are new, persistent or limiting everyday life, an initial medical assessment is useful. In your enquiry, mention the affected area and how long the problem has been present. A description such as “knee pain for three weeks, stairs now much harder” is often clearer than a diagnosis you suspect yourself. If there was an accident beforehand or the condition is worsening rapidly, state this explicitly. For acute warning signs, use the urgent-help routes described below. An appointment confirmation alone does not amount to a medical assessment of urgency. In the online appointment calendar, choose from the appointment types offered for your concern. Please read the preparation instructions. A booking is only complete once you have received the confirmation email. If it is missing, also check your spam folder and clarify the booking status with the practice before booking another appointment just in case.

If you would like to change your agreed appointment, arrange this with us through the published contact options. The change is only complete when the new appointment is confirmed. If no suitable appointment is available, describe your concern to us. We will clarify with you which route is appropriate. Please avoid booking an appointment that is unsuitable for you. If you no longer need an appointment, please cancel at least 24 hours beforehand, counting working days only; weekends and public holidays do not count. For Monday at 10 am, this means cancelling by Friday at 10 am. Please let us know even if you cannot attend at short notice. Information about short-notice cancellations, a possible missed-appointment fee and repeatedly missed appointments is available under “Change or cancel an appointment”. If your symptoms worsen acutely, do not wait for a routine appointment. Follow the guidance under “Acute symptoms and emergencies”.

Bring existing relevant medical letters, imaging findings and an up-to-date medication list. For an osteological question, previous bone density scans and information about fractures are helpful. After treatment, you should also be able to describe whether it helped and whether unwanted effects occurred. A brief note of your most important questions can make the conversation easier. What should be clearer after the appointment? Which everyday situation would you like to improve? If someone accompanying you helps you remember information, you can clarify the practical arrangements with the practice beforehand. Please bring any existing X-rays, MRI or CT scans, ideally with the written report and corresponding images, for example through image access with a QR code or on CD. An up-to-date list of diagnoses and medicines helps us take coexisting conditions and treatments into account. You do not need to arrange new imaging yourself for the initial assessment.