Patient services
Practice news
Here you will find information about visiting the practice and how things work. Our regular consulting hours and address are listed under “Contact and directions”.
Open individual sections or all the details on this page.
Have an appointment? Check in directly at the terminal
Do you have a booked appointment, your health insurance card with you and no documents to hand in? You can use our express check-in. Check in directly at the terminal without queuing at the regular reception desk.
Insert your health insurance card and follow the on-screen instructions. Check the details displayed and look for the completion message. Once check-in is complete, close the final window on the screen and take your health insurance card with you. Then take a seat in the waiting area indicated on your printed appointment slip. You will be called there.
If you bring a referral, a QR code for accessing reports or images, a CD of scans, medical letters or other documents, please go to the regular reception desk. Our team needs to add this information to the system before you see the doctor. Please do not use express check-in in this case.
Our team at the regular reception desk will also help if your card is not recognised, you have forgotten it or you need support.
A detailed step-by-step explanation is available under “Express check-in”.
